Hallo Anna 3 neu, Arbeitsbuch

Shipping Policy Processing time
Orders are processed within [3-5 business days]. Orders placed on weekends or [Egypt public holidays] are processed the next business day. Shipping rates & delivery estimates We ship from [6 October City, Egypt] to the locations below:
-Greater Cairo
-Giza
-Alexandria & Delta
-Upper Egypt

Address issues & failed delivery
Please double-check your address and phone number. If a package is returned due to an incorrect address, refused delivery, or failed delivery attempts, you’ll be responsible for reshipping costs.

Order changes & cancellations
Request changes or cancellations within [2 hours] of placing your order by messaging us at [WhatsApp number/email]. Once shipped, we can’t cancel.

If the product has a manufacturing issue,the issue must be reported within 24 hours of receiving the product.
It's mandatory to share a clear picture for the defective product with a clear reason for return.